Return information
Not happy with your product? Something else in mind? You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancelling, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs (if paid for). Only the costs for the return from your home to our shop are for your own account. These costs are approximately 6.95 per package. Consult the website of your carrier for the exact rates. If you exercise your right of withdrawal, the product will be returned to us with all delivered accessories and - if reasonably possible - in the original condition and packaging.
To make use of this right, you can easily return your product using the return form below. You fill in the details and send the product and the form back to us. We will then refund the amount due within 14 days of notification of your return, provided that the product has already been received in good order.
